Last Updated: 11/08/2025

Thank you for choosing Secure PC Antivirus. We value your trust and aim to provide effective and reliable security solutions. This Refund Policy explains when and how customers may request a refund for purchases made through our website: https://securepcantivirus.com

1. General Policy

All purchases made through Secure PC Antivirus, including software licenses, subscriptions, and digital downloads, are considered final once activated or downloaded. Because our products are delivered electronically, we cannot accept returns of software once license keys or activation codes have been issued.

However, we understand that issues may arise. We offer refunds under certain conditions, outlined below.

2. Eligibility for Refunds

You may be eligible for a full or partial refund if:

• You purchased the wrong product by mistake and have not yet activated or downloaded the software.

• You experienced a technical issue that prevented activation or use of the software, and our support team could not resolve it within 7 business days.

• You were charged more than once for the same product or subscription due to a billing error.

• You cancelled a renewal within the allowed period (see Section 3 below).

Refund requests that do not meet these criteria will generally not be accepted.

3. Subscription Renewals and Cancellations

• Secure PC Antivirus subscriptions may renew automatically at the end of each billing cycle unless cancelled before renewal.

• If you wish to cancel automatic renewal, please do so at least 48 hours before the renewal date.

• Refunds for renewals are only available if requested within 7 days after the renewal charge, provided the renewed license has not been used or activated.

4. How to Request a Refund

To request a refund:

1. Contact our Customer Support Team at info@securepcantivirus.com with the subject line “Refund Request.”

2. Include your full name, order number, purchase date, and reason for the refund request.

3. Our team will review your request within 3–5 business days and may contact you for additional details.

Approved refunds will be issued to your original payment method within 7–10 business days, depending on your bank or payment provider.

5. Non-Refundable Situations

Refunds will not be issued for:

• Software already downloaded, activated, or used beyond the trial limit.

• Failure to use the product due to user error or incompatibility with your device (unless proven defective).

• Requests made more than 30 days after the purchase date.

• Products purchased from third-party resellers or affiliates (you must contact them directly).

6. Trial Versions and Free Software

If Secure PC Antivirus offers a trial version or free plan, we strongly encourage you to test the software before making a purchase. Paid plans are designed for users who have already evaluated the product and wish to continue with the full version.

7. Contact Information

If you have questions about our Refund Policy or need help with a refund request, please contact us:

Secure PC Antivirus
Email: info@securepcantivirus.com

8. Policy Updates

We may revise this Refund Policy from time to time to reflect updates in our products, services, or legal requirements. The “Last Updated” date at the top of this page will indicate the latest version.